SHIPPING & DOA INFO
Customer must be aware of their Home State's laws for importation of fish.
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Payment Information
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We accept the following payment methods:
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Cash
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Check
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PayPal
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Shipping
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Fish are shipped out via FEDEX. Other shipping options can be discussed.
We ship out Monday to Thursday, barring any holidays or other delays.
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Combined shipping on all fish.
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Fish are sent with great care and are healthy when packed.
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They will come with a 40+ hour heat-pack and are double bagged for extra security.
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Oxygen is added to each bag.
Local, Curbside Pick Up Available at our San Diego facility. By appointment only.
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Dead on Arrival (DOA) Policy
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If you are unfortunate enough to receive fish that did not survive the journey we require 2-3 clear photos of DOA livestock in the original, unopened shipping bag within 2 hours of delivery.
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Fish are not guaranteed past arrival window. Opening the shipping bag ends the arrival period and without photographs, this indicates the fish are acceptable in the condition that they arrived.
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Unfortunately, we are not able to credit the delivery charges in the case of DOA.